on 04-17-2008 6:18 PM
Hi,
Does anyone know how to configure a Satellite System to send a message to the Solution Manager 4.0 Service Desk?
Thx
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Yes
This is covered step-by-step in the IMG (Transaction SPRO) - Follow the steps there all and you will be able to send messages via "Help - Feedback" or "Help - Create support message".
Markus
Can you be more specific - SPRO- Solution Manager - Configuration .............????????????
yes, then
--> Basic Settings
--> Standard Configuration of Basic Settings
--> Specify Satellite Systems Connection
---> Define Service Desk Destination in the Satellite Systems
Thx Markus,
just an FYI for Everyone .
In the satellite systems :
In Transaction SM30, view BCOS_CUST, make the following settings for the application OSS_MSG:
Column 1: Application: OSS_MSG
Column 2: + : W
Column 3: RFC Destination: <RFC destination to the SAP Solution Manager system>
Column 4: + : CUST620
Column 5: + : 1.0
Note:
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