SAP does not start after Kernel Upgrade

[SwapnilkumarL1]

Hi

We were carrying out the Kernel upgrade on our HPUX 11.23 and Oracle, R3 Quality System. From Kernel 196 to Kernel 221

After carrying taking a backup of the current exe folder we have copied the new exe ( after Uncar )

We restarted the system

We then started the Lsnrctl and it started successfully.

After login in as SIDadm and issuing the startsap command it gives the following error message in the startup log

Execute Pre-Startup Commands

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(2987) Local: rm -f ms.sapEEQ_SCS01

(2990) Local: ln -s -f /usr/sap/EEQ/SYS/exe/runU/msg_server ms.sapEEQ_SCS01

(2993) Local: rm -f en.sapEEQ_SCS01

(2996) Local: ln -s -f /usr/sap/EEQ/SYS/exe/runU/enserver en.sapEEQ_SCS01

Starting Programs

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sh: /usr/sap/EEQ/SYS/exe/runU/sapcontrol: not found.

(3002) Starting: local ms.sapEEQ_SCS01 pf=/usr/sap/EEQ/SYS/profile/EEQ_SCS01_eqc

r3

(3003) Starting: local en.sapEEQ_SCS01 pf=/usr/sap/EEQ/SYS/profile/EEQ_SCS01_eqc

r3

(2976) Waiting for Child Processes to terminate.

(2976) **** 2008/04/17 22:18:28 Child 3002 terminated with Status 150 . ****

(2976) **** 2008/04/17 22:18:28 Child 3003 terminated with Status 150 . ****

(2976) **** No more Child Processes to wait for.

(2976) Parent Shutdown at 2008/04/17 22:18:28

Execute Post-Shutdown Commands

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sh: /usr/sap/EEQ/SYS/exe/runU/sapcontrol: not found.

(2976) Exiting with Return-Code 3.

Startup of Instance failed (No more child processes)

After this we have restored the backup....after restart etc...it still gives the same error

Can anyone exeperienced such a problem. Would appricate if you could share on how you resolved the same.

Regards,

Milind Karoor

[Former Member]

Hello Milind Karoor,

Have you followed the SAP note 19466 to update the Kernel patch? Is your system Unicode? If yes, have you downloaded the Kernel unicode version? Please post here the content of dev_disp and dev_w0 trace files.

Best regards,

Rafael Toshiaki

PS: Please consider rewarding points for helpful answers on SDN.

[Former Member]

Hi Milind,

the error is:

sh: /usr/sap/EEQ/SYS/exe/runU/sapcontrol: not found.

Whats with th U in runU?

Where is the sapcontrol binary?

It should be:

/sapmnt/<SID>/exe/sapcontrol

Regards Manuel

[Former Member]

Hi Milind!

Just make sure that you have uncarred both OS dependent and independent files

And also make sure that you copy to the existing folder of RUN (make sure your folder name is RUN)after taking a backup.

As You copy it asks to overwrite, then you overwrite the existing ones.

By doing this some of the files which will not be present in the new Kernel will be present., sometimes this may be also one of the reason

As i have faced the same problem

Thanks,

KIRAN

Edited by: kiran d on Apr 18, 2008 12:54 PM

[Former Member]

Hi Milind,

In which directory you have upgraded your kernel?

Normaly while upgrading the kernel we copy the new patched in "/sapmnt/SID/exe" directory.

But if your system directory "/usr/sap/SID/SYS/exe" is not pointing to "/sapmnt/SID/exe" then copy the kernel patches to "/usr/sap/SID/SYS/exe" also.

THen give a try.

Best Wishes.

[SwapnilkumarL1]

Hi,

We have SAP version ECC 5.0 and the upgrade was done in the "/sapmnt/SID/exe" folder.

We have restored the earlier exe but it continues to give the same error

Regards

Alfred

[Former Member]

which version of sap is this??

is it in cluster?