Reference Customer in SAP

[Former Member]

Dear all,

As per the requirement, our client has different types of customer.

In their business process, some customers refer other customers for a certain period of time for which they have to be benefited.

Means, one customer (Electrician) refer other customer to their business.

This reference must be with in a specific period of time like 3 months or 6 months.

For all the sales for reference customer the referee will be credited some percentage of Sales as commission in his account.

Either this will be given to Referee as credit memo or can be used for his own sales.

We are struggling to map this requirement with SAP, We need any of your suggestions and help to give a great solution for this requirement.

Your suggestions will be greatly rewarded.

Thank you,

Venu Gopal

Edited by: Venu Gopal on Apr 16, 2008 9:38 AM

[Former Member]

This functionality is not available in ECC or R/3. Such Functionality is available in SAP-CRM.

Regards,

Rajesh Banka

[Former Member]

Hello Venu,

What you can do is ...........create the referee as a partner function.

so when ever you raise an order you can use the referee number at the partners tab of the sales order.

Also, create a manual condition type (statistical) and give that whenever you create an order with respect to referee. Attach an ABAP routine to ALT Cal type in the pricing procedure for that condition type specifying how you want to calculate the commisions in the order.

REWARD POINTS IF HELPFUL

Regards

Sai

[Former Member]

Dear Friend,

Thanks for your response, But we have to restrict the partner function relation to a specific period. Could you eloberate me how can we do that.

Your suggestions will be highly appreciated.

thank you

Venu Gopal

[Former Member]

Hi Venu,

Maintain a seperate account group for Refree similar to one-time customers and assign the partner function referee to KU (customer) in the partner determination procedure.

Only way you can restrict the refree for a particular period is either to block that customer master record or mark that particular master record for deletion.

So, when you create an order, you can give refree (customer number) at the partners tab (header level) and at the conditions tab header level give the manual condition type to calculate the commision.

REWARD POINTS IF HELPFUL

Regards

Sai