Order of 100 items, 95 delivered and Billed, how to close the Open order

[Former Member]

Hi Consultants,

An order containing 100 items are delivered to the extnet of 95 and Billed the same, how to close the open sales order now.

Contribution is appreciable.

Ram

[Former Member · Accepted solution]

Hi,

Go to va02 and put order reason for the balance quantity and save it. That means open order has been rejected with specified reason. So that order will be closed

Thanks

Sankar

Edited by: sankar sankar on Apr 15, 2008 4:22 PM

[former_member217082]

hi ram siva

In the sales order see which item category has come. for that item category maintain completion rule as A

Go to VOV7 , select item category (TAN) - go to TAN item category details and maintain completion rule as A

So if the sale order is for 100pcs and you have delivered only 95 then the order will be closed it wont show as open

Regards

Srinath

[Former Member]

Hello,

If you maintain the same in item category setting as A, it will be applicable to all the documents (with the itemcategory) which will be created later.

Prase

[Former Member]

Hello,

As the 95 items are delivered,billed and nolonger want the remaining 5 quantities, the only option available is to reject the line item. You will not be able to reject only 5 quantity, but to reject the entire line item.

You maintain the reason in detail in text, because after you put the 'reason for rejection' the net price may show as 'zero'.

When you look this order at a later stage, the detail maintained in text will be useful for you to unserstand why it was rejected.

Prase

[former_member184555]

Hi

In the corresponding sales order at item level assign a 'Reason for Rejection'. It changes the status of the order and will be closed.

Thanks,

Ravi