configuration steps needed for handling returns

[Former Member]

hi,

sap gurus,

how returns will be handled in r/3.

how credit memo is declared in r/3

config. steps needed plz

regards,

balaji.t

09990019711.

[Former Member]

hi balaji,

the retruns process has already been mapped into SAP with standard document types and the required copy control setup.

you can use sales doc type RE to create a returns order, the follow it up with returns delivery LR. Here a standard goods return movement type is set for the schedule line cat so stock in taken in inventory. the movement type updates the qty and value and hits the GL account. Now for that value of the product you can raise an returns invoice RE with VF01 corresponding to LR. Later you can raise a credit memo request G2 and a credit memo CR.

regards

sadhu kishore

[Former Member]

Incase of Return Sales Order:

T.Code for copy control: VTAF

Source Document: F2

Target Document: RE

Item category REN

Considering the above settings are done:

Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.

Incase of Return Delivery:

T.Code for copy control: VTLA

Source Document: RE

Target Document: LR

Item category REN

Considering the above settings are done:

Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.

To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.

Incase of Credit Memo:

T.Code for copy control: VTFA

Source Document: RE

Target Document: Credit Memo

Item category G2N (Check in System)

First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.

Hope this helps you.

Regards,

Rajesh Banka

[Former Member]

hi,

Return also like normal sales cycle ,

select Order type 'RE' and billing type 'RE' .

Then go for -Order- delivery - credit memo.

saravanan