BI 7.0 Java Add-on installation hangs

[Former Member]

Hi Guru's

While doing upgrade of BW 3.5 (Netweaver 2004) to BI 7.0 (Netweaver 2004s) during Java Add-on installation at "Database Instance Java Add-in" phase the installation hang on "Import Java dump" phase.

I have tried to kill and restart the installation 2-3 times and restarting the complete installation once again it stops at the same phase. Kindly let me know what can be the reason because we have not face this issue in DEV and QA environment. It is my production server.

The environment is HP-UX IA64 with oracle 10g.

Thanks in advance.

[Former Member]

Hi Rajesh,

What stage is the installation hanging at ?

Please provide any error info from sapinst_dev.log

Check if java engine is installed and is up and running or not.. You could check the j2ee work directory under which you find j2ee stack related traces.

e.g. check std_server0 to see if the server is up or not

Please send more details

Regards,

Snehal

[Former Member]

Thanks SAM and Snehal for replying.

Actually my problem was resolved with the help of SAP .

We were using Java java version "1.4.2.10"

SAP suggested us to install the new version java version "1.4.2.12".

After installing the new version the problem was resolved.

Thanks once again.

[Former Member]

Hi,

Please provide the log details from the Upgrade directory.

Regards,

Sam