on 04-09-2008 11:21 AM
Hi all,
our's is extended classic scenario, one user is trying the open the PO through process purchase orders option, he entered the po number and then clicked on find. He is getting the message " no documents avail for search criteria".
Here the PO is exist and carte is created by that user only. Then why he is not getting the po details.
Please explain what might the cause for this?
regards,
Krish
Hi Krish,
It is not an authorisation issue. Even I struggled quite a lot and finally managed to find 3 notes which need to be applied if you are in <= Support Pack 11
1104589 PO Search not returning all results
1128758 BBP_POC: Search Issue in Purchase Order
1138911 BBP_POC - Search issue in purchase order
Please apply the note in the same order
Please award points if problem is solved and I am sure it will get solved
Regards
Jayaram
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Hi Krish,
Check whether that user has the role SAP_EC_BBP_PURCHASER with relevant authorisations.
Regards
Sudhakar
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Hi
One user raised this issue, when he tried to process the po she is not getting the po details,
After analysis, that particular user is moved to new organisation id from his previous one.
Normally whenever user moved to new org id then all his attributes will changes, in this case system will not allow him to do any changes in PO's which are created when he is in previous org id.
I don't know about your case, process PO is possible only for the po's created by you not possible for po's created by other users.
Regards
Krish
Hi,
You can inform the user to verify the below points and than again try to search the PO
- Check if there is any serach criteria maintained in the extended search.
- Delete the criteria maintained in the timeframe & status.
Regards
Hiten
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