on 04-08-2008 4:24 PM
i am maintainingn automatic credit check, the customer balance is nil, even in fd32, customer credit exposure is showing as total amount of sales order
why is this happening, where do i need to change the setting
Hi,
First check any open sales orders or delivaries for that customer otherwise this is because of inconsistency in the information structures there is need to reorganise them, use tcode SE38 and execute the report "RVKRED07" for the customer and on the credit control area based and after that check the value in credit exposure.
Reward me if it helps.
Regards,
kishore.
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Hi,
Check whats update group you are using .generally we use '000012'
This value are responsible for updation of sales values(all open order value which is not posted on FI currently ) .
while making order sales value are not updated so that no credit block happening during saving of sales-order .
if credit block not happening due to customer block...
Order should be block on both check type (static & dyanmic) .
regards,
Siddharth.
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Until the accounting documents for the invoices are cleared, the credit exposure will showup.
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