Conversion of Acc groups

[Former Member]

Hi all

I am converting an Prospective customer to a Sold to Party

The number range is different

and The required fileds for Sold to party do not appear during the time of the conversion using XD07.

Please could you advise why this is probably occuring.

Point will definately be rewarded.

Regards

KC

[Former Member]

Hi,

You really need to create a new master record.

You cannot use the change account group function XD07 because this would change the one-time customer record and this has been used for many customers and not just this one.

So I would recommend just treating this customer as a new customer, after all if they were a one-time customer then there really shouldn't be many orders or sales history for them.

regards,

Siddharth.

[Former Member]

Hi Siddharth.

The customer is a prospective Customer and not one time customer.

Would I still be required to create a new Customer record for this customer.

Regards

KC