on 04-07-2008 1:57 AM
I have used the "Solution_Manager" transaction to create a change request, and generate a report. However, I need answers to the following:
1. How do new change requests get routed to the Change Manager for approval?
2. How do new change requests get turned into Transports?
3. How do I manage change requests? I can run a report on them, but cannot open/view.
Thanks,
David
Hi,
I think Change request management scenario is not configured in your system.
Is service desk is configured ?
Transport routes should be defined first between Solman and the satellite systems. This is a prerequiste.
Check the sapnote 907768 for general overview of Change Request management 4.0
Feel free to revert back
regards
Naveen kumar
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