Error starting com.sap.security.core.ume.service

[Former Member]

NW04 SP17 Solaris 5.8 Oracle 9.2.0.6. 2sdk1.4.2_13

After stopping and restarting our portal, std_server0.out shows:

service com.sap.security.core.ume.service ================= ERROR =================

Cannot start service security; it has hard reference to service com.sap.security.core.ume.service which is not started.

Cannot start service applocking; it has hard reference to service security which is not started.

And default trc:

Service properties load error com.sap.security.core.ume.service. Detailed info is: No such algorithm: DESede#

The database is up and running, the listener is running

I can connect to the database using sqlplus sap<sid>db/<pass>@<SID>

I can not connect via the visual admin tool, I get message ID:011781: Object <security>. Ditto when using the configtool. The only tool that works is the offline config tool. In the offline configtool when I select Cluster_data -> Server -> cfg -> services -> Propertysheet com.sap.security.core.ume.service I get the same errror

"No such algorithm: DESede."

I installed this portal years ago using strong encryption. The cryto libraries are under /usr/j2sdk1.4.2_13/jre/lib/security

And browsing to http://<fqn servername>:port/index.html gives me a 503 error

[Former Member]

The issue was fixed. I had to redeploy the SAP Java Cryptotoolkit in order for the instance to come online. I have asked SAP why the cryptography code had to be reinstalled.

[Former Member]

Hi Stephen,

I believe the DESede error is to do with your SSL. Can you possibly turn off encryption or check if the certificate is valid?

[Former Member]

Hi Graham, we are not using SSL on this instance.

-- Thanks

[Former Member]

Hai,

Check by restarting the SAP instance once and open the offlinecfgeditor.sh and check the settings for the ume.persistance.data_source_configuration in cluster_data->server->cfg->services->Propertysheet com.sap.security.core.ume.service.

And also check whether the database is open position or not.

Check the size of your file systems also.

You can access the Netweaver homepage,http://hostname:portnumber/index.html, unless the JAVA instance is started successfully.

Thanks and Regards,

[Former Member]

Hi Venkaka, like a mention in the original post, when I click on com.sap.security.core.ume.service I get an error message "No such algorithm: DESede". Also as I mentioned, I cannot access the index.html page I get a 503 error "Web Container service is currently unavailable."

The file system has lots of free space.

Thanks

[Former Member]

Hai,

Restart and open the database once again and check.If the database is opened.Also check the configtool.log in the \usr\sap\<SID>\DVEBMGS<instno>\j2ee\configtool and also check the logs in the work directory and also in the \usr\sap\<SID>\DVEBMGS<instno>\j2ee\cluster\server0\log\system.

Is the dispatcher is started?

Thanks and Regards,

[Former Member]

Hi Venkata, the configtool.log states :

Error occurred during DB access: KeyGenerator!

Properties successfully stored for com.sap.security.core.ume.service

ChangeServicePropsTask has finished successfully. Service: com.sap.security.core.ume.service on server

Start saving properties for com.sap.security.core.ume.service

ChangeServicePropsTask has finished successfully. Service: com.sap.security.core.ume.service on server

Start saving properties for com.sap.security.core.ume.service

I have looked at the logs in the work dir, std_dispatcher is ok, std_server0 reports:

Service webservices started. (1362 ms).

Service dbpool started. (1991 ms).

service com.sap.security.core.ume.service ================= ERROR =================

Cannot start service security; it has hard reference to service com.sap.security.core.ume.service which is not started.

In the system directory, server.log states:

Service com.sap.security.core.ume.service error. Nested exception is: com.sap.engine.frame.ServiceException: <Localization failed: ResourceBundle='com.sap.engine.frame.KernelResourceBundle', ID='Error in configuration of UME Service', Arguments: []> : Can't find resource for bundle java.util.PropertyResourceBundle, key Error in configuration of UME Service

Yes, the dispatcher and bother server noeds are running as seen by the tool jcmon

-- Steve