MDM Workflow notify overdue job encoding problem BASE64

[Former Member]

Hi all

I am trying to solve a small issue in my workflow but there is no information about encoding settings for e-mail notyfications for overdue jobs. We are using Microsof Exchange Server that supports encoding like UTF-8, UTF-7, ISO, Windows.

I do not know why but the notify step e-mail comes correct in UTF-8 (i think) but for all outstanding jobs that still have to be picked up i resive the following:

?hlIGZvbGxvd2luZyB3b3JrZmxvdyBzdGVwIGlzIG92ZXJkdWUgYmVjYXVzZSBpdCBoYXMg

ZXhjZWVkZWQgaXRzIGV4cGlyYXRpb24g

dGltZW91dDoKCkFzc2lnbmVlOgkJVGVzdCBVc2VyIENvbnRyYWN0IEFkbWluaXN0cmF0b3Ix

OyBUZXN0IFVzZXIgQ29udHJhY3QgQWRt

aW5pc3RyYXRvcjI7IFRlc3QgdXNlciBmb3IgUXVhbGl0eSB3aXRoIGFsbCBCdXNpbmVzcyBy

b2xlcwoKSm9iOgkJCTExNDQyClJlY29y

ZHM6CQkyCgpTdGFydCB0aW1lOgkJMDMvMTQvMjAwOCAxMToyNzo0MgpFeHBpcmF0aW9uIHRp

bWU6CTAzLzE1LzIwMDggMTE6Mjc6NDIK

CldvcmtmbG93OgkJMyBEYXRhIEVucmljaG1lbnQ6ICBBdXRvbWF0aWMKU3RlcDoJCQlQcm9j

ZXNzLUVucmljaCBEYXRhIE1hbnVhbApE

ZXNjcmlwdGlvbjoJCg==

and it should be a standard MDM one as below:

The following workflow step is overdue because it has exceeded its expiration timeout:

Assignee: Test User Contract Administrator1; Test User Contract Administrator2; Test user for Quality with all Business roles

Job: 11442

Records: 2

Start time: 03/14/2008 11:27:42

Expiration time: 03/15/2008 11:27:42

Workflow: 3 Data Enrichment: Automatic

Step: Process-Enrich Data Manual

+Description: +

It will be not so easy to work something out in organization I work, therefor I would like to solve it on MDM site.

Did someone had the same issue? If so please advice some good solution.

..... ok I know that this is not an easy topic. But maybe there is someone who knows anything about setting up encoding in notyfications in workflows for MDM or at least what is the standard one?

Edited by: Aleksandra Skalska on Apr 4, 2008 3:24 PM

[Former Member]

Hi Aleksandra,

Did you solved your problem?

Please let us know the solution for this.

We get escalation mails in the non-decoded base64 format for workflow steps.

Thanks,

Raags

[Former Member]

I have run into the same problem using 5.5.42.104 Have you found the cause? What version are you on.

[Former Member]

I am still waiting for solution.

I opened OSS for it and also I am hoping that with new SP it will maybe gone.

I will let you know if you are still interested.

[Former Member]

Hello, Aleksandra!

Do you resolve this problem?

We have exchange 2007 as email server and it send corrupted messages like your. But exchange 2000 and 2003 doesn't. So we have open problem...

If you resolve issue pls respond.

Thanks!