Error while accessing Catalog's

[Former Member]

Hi Ppl,

The user is getting a "Page cannot be displayed" error, every time he tries to access it. No one else seems to have this same issue .

Could you please tell me what could be the problem here?

Thanks

Anant

[Former Member · Accepted solution]

Hi,

Please check weather the Concerned User have following Role.

"/CCM/CATALOG_SEARCH"

or

"/CCM/CATALOG_MANAGER" for Managing Catalog.

Regards

Kalandi

[Former Member]

Hi,

When the user logs into ORBITtool & tries to order through a particular catlaog,he's getting that error.He's able to access the other catalogs just fine.

It's a CCM catalog, & when the user clicks the particular link he gets a " Page cannot be displayed error".

Thanks

Anant

[Former Member]

Check the call structure for this catalog in EBP

under SRM IMG->SRM->SRM server ->master data -> define external web service

particularly the user which will be a lon-on user in service srm_cse

BR

Dinesh

[Former Member]

Hi,

it would be better if there is a brief description about catalog and when you are getting the error.

Regards, Renga

[Former Member]

Hi,

Give the CSE URL to this user. If the error stills means that because his internet configuration (firewalls, Proxys, LAN settings and so on) he cannot acces to thie URL. If not, you will know that is a problema system.

In my experience this error has been always caused by the internet configuration

Patrícia

[masa_139]

Hi,

What is your catalog ? Requisite or CCM or SRM-MDM Catalog or other ?

What is the URL that application try to open ?

Regards,

Masa