on 04-03-2008 9:08 AM
Hi All
I need some help here as I cannot approve any downloads for some reason. Basically whenever I attempt to 'Confirm Downloads' if get the following message:
No customer numbers in transaction AISUSER
I have tried to go through this process but I am having a few problems. E.g When I get to the 'Gets Customer Numbers from SAP Portal' i get the following error:
The RFC-user does not belong to a VAR- or CCC-customer number
So does anyone have a guide on how to set this up?
Many Thanks
Phil
Hai,
You need to create an entry in the tcode - AISUSER with the solution manager user and and to which SAP Support Portal S-user it is attached.
Create an RFC connections SA-OSS and SAP-OSS-LIST-001 and assign the S-user to them to communicate with the SAP Service and Support.
Check the OSS notes - 1024932.
Thanks and Regards,
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Hi everybody,
there is Hot News note 1140822 addressed to this problem! Read it thoroughly before you act in the wrong direction. There is two options, Option 1 Multi Customer handling is good if you have several customer numbers and no users with CCC authorization in SAP Support Portal. If you don't use option 2.
Regards
Andreas
hello Gurus,
we have a proble to comfirm downloads in Maintenence Optimizer, in task "select files" present the followin message:
Error No customer numbers in transaction AISUSER
we go to Tx AISUSER and have a User and contact person defined (our S user without S only numbers)
we check RFC to SAP SAP-OSS, SAPOSS and SAP-OSS-LIST-O01 and woks OK.
Please help
Thanks
HEPC
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Hi
You should update a S userid in the dswp settings for communicating with the portal. The Suser should have all permissions to update the data from the portal.
Regards,
Maheswaran J
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