Billing document cancellation possible after taking Returns credit note

[Former Member]

Dear Sir,

After taking the Sales Returns and issue of credit note to the customer, SAP is allowing to cancel the billing document. This gives double credit to the customer. Client is asking to block cancellation of invoice if the sales returns has been taken.

Can you please advise how to handle this.

Thanks & regards,

Tajudeen S.

[Former Member]

I hope you are creating RE doc wrt a billing doc. in this case you have to write a copy control routine for your cancellation billing document and it should check for, If there is any subsequent RE has been created for an original billing doc then it should not be canceled.

Thnx..Jess