on 04-02-2008 6:19 AM
Hi
We are currently working on SRM 5.5 Self Service Configuration. Approval mails are going to blackberry device but the text appearing on that is not in proper format. Instead of just push butto ( e.g Approve ) the entire text of mail is appearing on device. What could be problem? Any Setting on SRM Side required? Any program coding is required.
Thanks in advance
Hi,
If you read the same e-mail through outlook, do you see approve URL ?
-Pranav
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Hi,
there is a problem for the blackberrys and offline approval emails. A note is created as well: 1074757
The problem is with the chars !?~&
Use the report RBBP_NOTIFICATION_OFFAPP_ESC1
I hope this helps. If did, please do not forget the reward points
Daniel
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Hello
You need to install a addo from third party vendor i.e. from 3I which has suite of tools which can be
configured to mobilize the SRM application called Mobile Workplace.
You can get more details from below web site..
I have already seen the MW functionality and it works fine with Black berry
Thanks and Regards
Pushkar Joshi
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Hi,
I think that is the job for BlackBerry side. SAP just sends HTML mail.
SAP consulting may have a project solution to modify the email text which supports BlackBerry syntax.
I found this on Web.
[http://www.the8thsign.com/2007/06/28/view-html-email-on-your-blackberry/|http://www.the8thsign.com/2007/06/28/view-html-email-on-your-blackberry/]
Regards,
Masa
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