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Garbled Japanese Characters in WebPage

Former Member
0 Kudos

Dear All,

My problem is when I create a SC on Japanese version WebPage. the WebPage Screen float some Garbled Japanese Characters. I dont know where is from. and have no clue.

Float characters is like this :%e5%b7%d8%bb%9d%dk%98%b4%a2......and some Label that like mouse glide garbage.

I can't find any OSS note. You can give me your idea or way for this problem...

Who can help me?

Thanks a lot.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Masa,

Other field is good, this field about search vendor. Could you give me your any mailbox I will send screen copy to you.

When you see it you can understand my problem. and my e-m is <removed by moderator>

Thanks a lot.

Justin

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

That is JavaEnc issue in serch help. Please apply the note 1153056.

Regards,

Masa

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi Masa,

Got it, Thanks a lot.

Former Member
0 Kudos

Hi Masa,

That is Unicode encoding. And I think that maybe is standard Function error.

Thanks a lot.

Justin

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Do you see correct Japanese text is displayed in other field ? I know the note which fix for F4 help header. Please let us know which fields are garbled.

Regards,

Masa

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

What is encoding in your browser ? Shift_JIS or Unicode ?

Regards,

Masa