Email not sent to Message processor

[Former Member]

Hi All

For the Action Profile SLFN0001_ADVANCED I have created action definition:

The details of the action:

ActionProfile: SLFN0001_ADVANCED

Action Definition: ZQRSLFN0001_ADVANCED_MAIL

Processing Time: Processing when saving document

Processing Times Not Permitted: No Restrictions

Schedule Automatically

PartnerFunction: SLFN0004

Determination Technology: Determination Using Conditions that Can Be Transported.

Rule Type: Workflow Conditions

Action Merging: Max. 1 Unprocessed Action for Each Action Definition

processing type :

1. Smart Forms Mail.

2. Form Name - CRM_SLFN_ORDER_SERVICE_01

3. Processing Class - CL_DOC_PROCESSING_CRM_ORDER.

4. Processing Method - CRM_ORDER_EXEC_SMART_FORM.

5. Archive Mode - 1 Mail only.

the action gets triggered but no mail gets sent. When I look into the log I am getting information saying no communication data could be found. I am struggling why email is not being is sent.

Any help will be good

Thanks

Badri

[Former Member]

Hi All

I got this one fixed. Its working now. Thanks for the help

[Former Member]

Hi Badri,

could you explain how you fixed this behavier.

I've got the same problem.

Thanks for help

Best Regards

Arne

[Former Member]

Hi,

Usually either no e-mail address is maintained or the SMTP node in SCOT has not been activated and/or properly configured.

Patrick