on 03-31-2008 1:14 PM
HI Gurus
We are inprocess of implementing Service Desk in Solution Manager 4.0 with SP14. We have done one to one users and Business Partners. We wanted to have Sold to party "1" and Reported by field to be filled automatically.
Can any one give me idea how i can configure?
Points will be rewarded for helpful answer
Thanks in advance
Bhaskar K
HI bhaskar,
try to go to transaction IB52, chose installation 1 , chose your relevant system on the left, chose "Goto" --> "Partner" on which you can add your Sold-to-party for example
This should solve your problem, regards
Michael
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Hi bhaskar,
Have you assigned the username of the person who creates the msg in the emloyee role? The username must be the same with the username you log on to the satellite system where you create the msg.
Hope this helps.
Best regards,
Roula
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