Duplicate STOs

[Former Member]

Hi All,

We are facing an issue with duplicate STOs. After the TLB runs, multiple duplicate STOs are being created in ECC. For eg.if there is a single STO being created in APO, corresponding to it, two or more identical STOs are being created in ECC.Request some hint if anyone has faced the same situation.

Regards

Guest555

[Former Member]

Hi,

Sorry in C5 we are using processing direction as product.

Regards

Guest555m

[Former Member]

Hi,

Yes we are using change pointers and the orders have different time stamp and not the same.Can you give some more details regarding system time settings.

Regards

Guest555m

[Former Member]

Hi Srinivas,

I am not sure there must be some problem with user exit as it's almost a year we are using this and we didn't face this problem.After applying the above said note we are facing this problem.Anyway i will look into your suggestion and Will update the same.

Regards

Guest555m

[Former Member]

check what logic you are using in the /sapapo/C5 - are you using change pointers or by product

its possible ur user exit is forcing the order to go through twice - are the orders having different times or are they exactly identical?

Its possible this happened recently because of some system time settings that offset the APO from ECC and fell through the code

[Former Member]

Hi Srinivas,

Thanks for the reply. The orders which are created are new STOs after TLB run. The order Qty is same in all the STOs for the One TLB order in APO.

For Ex: Suppose TLB order with line items:

X-50 Qty

Y-20 Qty

C:15kg

And for this there are more than two STOs (for some it is 7 STOs,for some 10 STOs etc) with the same Qty in ECC

STO:4800XXX124

X:50

Y:20

C:15

STO:4800XXX126

X:50

Y:20

C:15

This is the first time I am seeing such strange problem. Before this we applied note 996702 to rectify the problem order Qty is same as each line item Qty. We are also suspecting it may be a CIF issue…we have user exit in CIF to change the document type while the order is coming to ECC but there is no problem with this exit..

Regards

Guest555

[srinivas_krishnamoorthy]

Can you check what happens if you deactivate the user exit temperorily ? Atleast it can rule out the user exit.

[srinivas_krishnamoorthy]

Can you give more details on the issue? When you say duplicate STOs, do you see new order numbers or do you continue to see the order number before TLB run ? or, when you say duplicate is it the same order quantity and same order numbers for the two orders ?

from the symptoms of the issue, it looks something is going on during CIF. Hopefully you dont have some user exit that is doing some trick.