Unable to process a GRN.

[Former Member]

The steps are:

1. User logs into SRM

2. User selects the option to process good/services receipts.

3. User enters the PO number and executes the search to display details of the PO.

4. User clicks on icon to confirm goods/services (GRN) .......but nothing happens. The fourth action is not successful because the screen which allows the user to enter the GRN quantitiy is not displayed. Please note that no error message is displayed.

Any ideas?

Update the user can see the PO's they want to confirm but when they click to confirm the PO the screen refreshes and just displays the same screen........ no action is taken.

Edited by: Steve Cane on Mar 31, 2008 3:23 PM

[imthiaz_ahmed · Accepted solution]

Is this the first time happening to your PO? Did you maintained all the required settings for Confirmations like Number range etc. Check for dumps in ST22.

Regards,

Imthiaz

[Former Member · Accepted solution]

The given user can GRN other users PO's but not his own, also other users cannot GRN his PO's, its a very strange one this

[Former Member · Accepted solution]

Hello ,

check the user auth with SU53

If you are on dev sys

try giving SAP_ALL to user and then test

BR

Dinesh

[Former Member]

All good now