on 03-28-2008 10:10 AM
We are currently unable to save changes against certain business partners in transaction BP due to the error 'No authorization for displaying customers for sales area'.
This error appears to be raised because the customer associated to the business partner has no 'Sales Area' information.
Customers were probably created in this manner when we were setting up Business Partners with the Sponsor role for a Grants Management installation - for those Business Partners that could not be linked to an existing Customer, SAP automatically created a 'skeleton' customer record with the minimum of data and therefore no 'Sales Area'.
Now, I can get around the authorization error by creating the existing customer again in XD01, using the same customer number, but this time entering 'Sales Area' information. This 'new' customer is then picked up by BP and changes to the Business Partner Sponsor role can then saved.
However, I'm not sure what repercussions having two customer records - one with Sales Area data, one without - would have elsewhere. Is there a better solution? If not, is there a way to create these new records en masse (other than using a keystroke macro), given a large number of customers might have been set up without Sales Area data?
After raising the issue with SAP support, we eventually got confirmation that it was a bug and SAP note 1174508 was delivered to fix the problem.
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Vincent,
Check whether by extending (no need to create new Customer Master ) a single Customer Master you have some unexpeted events happening in system. if it is not affecting your business process anywhere then you can extend the list of Customer masters by running SCAT.
In case of any help let em know.
Reward Points if it helps,
Regards,
N
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