on 03-28-2008 9:20 AM
hi,
sap gurus,
how do we handle third party returns
thnaxs,
balaji.t
09990019711.
Hi,
Its very common scnario which every company demanding where you have third party sales then returns also shoudl be required but in SAP there is standar process provided and it all depends on how we map the process.
Here two things, once if the return happen from customer where you want to return the material either to company or vendor.
If like to return to company with no material replacement then the process as below-
1. Create Return Order wrf to outgoing billing document.
2. Create Return Delivery wrf to return order
3. Create Credit Memo wrf to return order.
4. If the material is excisable then can take the credit for the same.
If like to return to company with material replacement then the process as below-
1. Create Return Order wrf to outgoing billing document.
2. Create Return Delivery wrf to return order
3. If the material is excisable then can take the credit for the same.
4. Create Sales Order wrf to Return Order or without reference
5. Create Outgoing Delivery
6. Create Perform Invoice
7. Create Excise Invoice
If like to return to vendor with material replacement then the process as below-
There is no transaction on the your SAP system
Regards
Goutham
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Hi balaji,
This is good question.third party returns will not work in SAP 100%.Because goods are delivering from vendor and it will be done from another system which vendor uses.But in SAP we can stop purchase order or we can make reason for rejection in sales order.Once purchase order is saved and carries all the MIGO and MIRO process it is difficult to make returns process in third party sales.
For this u can refer to OSS notes..
Suresh
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