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Invoice Cancel question

Former Member
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If I create a invoice that has incorrect taxes due to a incorrect customer address my question is this. Does the user need to cancel that invoice and then change the customer master or can they fix the address, then do a cancel and rebill.

Does the cancel only read what was on the orginal invoice or will it pick up the customer master address change ?

Will reward any help

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Answers (2)

Answers (2)

Former Member
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hi

if u release the account document then first inform to FICO regarding to reverse the accounting document.

then use VF11 cancel the invoice.

then goto XD02 enter the customer number change the tax value.

again goto VF01 enter the delivery document number execute it.

regards

krishna

Former Member
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These answers are very helpful. But, when you cancel a invoice does it re-read customer master or does it always use the original invoice values.

Former Member
0 Kudos

Hello,

If the accounting document generated for the invoice, then you need to cancel the invoice. Then change the customer master accoridingly, then generate the invoice. It should work. Otherwise from the newly created invoice, go to item conditions , carry out new pricing, then the system will ask for the rule, select "redetermine taxes option".

Prase