Return order

[Former Member]

Please Guide me on the followings:

I'm getting the return delivery and done PGR (posting goods reciept).

then what i should do?

is it required to do billing at [VF01]-----if done processing status is incorrect.

Having a bit doubt, that credit note--sales doc. ty. & billing doc. ty. is/are to be create or ..................

please help whats the scenario, what to do and how to do.

Thanks

[Former Member]

hi

after you create a returns order with reference to your previous billing doc

there has to be an automatic delivery block if the customer is asking for a SDF

while creating the delivery doc the block will be removed by the authorised person and delivery process takes place normally

but if the customer is asking for a credit note

then make sure there is an automatic billing block while creating a billing doc

while creating the billing doc the authorised person will take out that block

and billing will take place normally

regards

ravi

reward if help ful

[former_member183879]

Hi Sarat,

Following is the process.

Once an order is invoiced

1. Create Return order of type RE in VA01

2. Create Return delivery of type LR in VL01N

3. Do PGR.......This will bring back the material but as Restricted stock, which cannot be resold. The movement type is 651

4. To convert the restricted stock to unrestricted stock, do a stock movement in MIGO transaction using movement t ype 453. This will bring the material to Unrestricted stock.

5. Now you can create a return invoice of type RE with reference to return order.

Hope this helps you

[Former Member]

Pardon me if i am wrong

Do we use MB1B or MIGO in case To convert the restricted stock to unrestricted stock where it will bring the material to Unrestricted stock

by using movement type 453

As i never tried route MIGO

[former_member183879]

Hi,

You can do transfer posting through MB1B also, if you are not conversant with MIGO. No issue on that front.

You can reward me if the answer helped you

[Former Member]

hi,

once you have done with the returns you can do as follows:

1. go to VA01 an create credit memo request(CR) w.r billing doc you created for the order

2.go to V.23 and remove if any billing block is present.

3. goto VF01 w.r.t the credit memo request and create credit memo.

you can also generate credit memo with reference to returns order by giving refernce doc as returns delivery doc number and keep billing type as credit memo.

hope this is helpful.

reward if helpful

regards,

krishna

[Former Member]

Hi Sarat,

In returns scenario ,after doing PGR you create RETURNS Credit memo for paying the Customer

for the returned goods(In t-code VF01).

Thanks,

Umesh.

[Former Member]

Hi friend ,

Considering the case of return order the following things should be kept in the mind

1. After we have got the goods from our customer it is our responsibility to return back the money to the customer , hence we generate a credit memo request in VA01 screen . we put order type as CR . the quantity should be equal to the return quantity .

2 . After the credit memo request is generated we issue a credit memo to the customer . credit memo is a billing document hence we goto to VF01 screen and we create the credit memo with reference to the credit memo request .

Hope this is sufficient .

Reward if it helps,

Regards,

Aditya

[Former Member]

1 Give order Reason in RE Order

2 Remove Billing block in RE Order

NOW TRY

[Former Member]

Thanks Arnold,

Order Reason mentioned in RE order and billing block is removed as well, still the invoice is not coming

any other guidence. Please

[Former Member]

check in Customer Master Record in Sales Area Data under shipping tab if POD has been flagged

1. If flagged it needs POD to be created

2 You can un flag it and try then it will allow to creat Billing doc

Edited by: arnoldsw sw on Mar 23, 2008 2:16 PM