credit memo and return

[Former Member]

Hi gurus,

after I have created a credit memo , I want to create a return for the same material item. but message shows that " there is already a credit memo request", so I can't continue to create return. can I create credit memo request and return at the same time?

thanks very much

[Former Member · Accepted solution]

hi

with reference to invoice you need to create return sales document. based on return sales document u need to create return delivery document.

process

step1; create return sales document

Tcode; Va01

document type RE

step2: create retrurn delivery document,

Tcode; VL01n

enter return sales document. save it

step3: create post goods reciept

Vl02

click on PGR.

save.

regards

krishna

[Former Member]

Hi

With reference to invoice you need to create return sales document. based on return sales document u need to create return delivery document.

Process

Step1; create return sales document

Tcode; Va01

Document type RE or ZRE (With out Reference)

Step2: create retrurn delivery document,

Tcode; VL01n

Enter return sales document. save it

Step3: create post goods reciept

Vl02N

Click on PGR.

Step4:

T.Code:VF01

Enter return order no

Step5:

T.Code:VF02

Enter the Return invoice no and select the release to Accounting.

save.

Withregards

(M.Venu)

[former_member204513]

Hii Zhang,

First you create Return order and return delivery then you create Creditmemo request and credit memo this is normal process.

You mentioned that you created credit memo then you are trying to create Return order, is this return order is new one or this is related to that credit memo?

In this situation the system will give just warning message (As per standard)and it will allow to create return order so you can continue with return order creation.

I hope it will help you

Regards,

Murali.

Edited by: Murali Mohan.T on Mar 23, 2008 4:36 AM