Timed out error

[Former Member]

We are constantly getting time out errors when working with SRM 5.0 frontend.

It leads to dump often

Template interpretation failed. Template doesn't exist.

or

400 session timed out . Please login again.

This is highly frustrating for the users. Please advise how we can resolve this issue.

Ingen

[Former Member · Accepted solution]

Hey,

If you are using BAdi's with RFC connections then close the connections in the badi using FM 'RFC_CONNECTION_CLOSE'.

Also bounce your system apart from clearing the system logs...

Verify the icm timeout parameter value..

Let me know if this problem persists..

Regards

Rakesh

PS. Please close the thread if your question is answered..

[Former Member]

Hi,

Check the setting of icm/keep_alive_timeout.Enter time (in seconds).Set a higher value in trascn RZ10.

Workaround in the foll thread:

Pls see the foll links

BR,

Disha.

Do reward points for useful answers.

[Former Member]

This could be due to many reasons.

1. May be a syntax/technical error in one of your program.

2. You may have a indefinite loop in your program

3. Your application server may not respond due to hardware problem.

Actions needed.

1. To find out if it could be a technical error in SRM programs, please check the transaction ST22 for the dump you see. You check the details of the dump, you might get a hint.

2, Inform your basis team to check, if there are any process blogging the memory, so that the performance of your programs are slow.

Please reward points if you find this useful.