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what is meant by "Dispatcher running but no server connected"

Hi All,

I have a strange problem.

The client has a portal installed already but its not in use from more than 2 years. Now I have to check all its details like version, patch levels etc. How can i do that.

I tried to check the URL http://hostname:50000/irj but the portal gives an error page saying that Dispatcher running but no server connected!....what does that mean....the client says that he doesnt have any configuration documents of the portal from which we can get the basic details about this portal..

can any one give me any idea how to proceed further..

i thought of enabling the emergency(sap* user) user...but for that also we need to loginto Visual Admin tool. and the user has no document about the logging into the portal is impossible..

is there any other way to get the details or log into the portal

thanks and regards,


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