The SOCO Do not works properly with service item.

[Former Member]

Hi, Gurus!

I'm working with SRM 5.0 on extended classic scenario and faced with the following problem:

In the plan driven scenario for work order purchase requisition is created in R/3 and sends to SRM for sourcing. I have transferred service PR from R/3 to SRM.

The SOCO Do not works properly with service item. The SOCO not correctly display the service Shopping Cart. If I process a service PR, I do not see the hierarchical position (item category = HIER).

If “ADD to work Area” and create the PO or Contract, The contract and the PO are not created properly and I cannot transfer to R/3.

Thanks in advance for all your valuable replies.

Luigi

[Former Member]

Hi IGA,

It is only the SOCO that does not work correctly with service item. Sometimes I see the correct positions with the hierarchy at times without hierarchy. PR equal are processed in a different way.

For example, a position of RDA with two lines I see as if they were two different positions in SOCO.

Luigi

[Former Member]

Hi,

Please let me know if issue is fixed , we are facing same issue

Regards,

Sunil

[Former Member]

Hi,

the issue is not fixed yet.

Have you any idea to solve the problem?

Luigi

[Former Member]

pl check note 1054012

BR

Dinesh

[Former Member]

Hi Luigi,

As you said you are not able to transfer the PR from backend to EBP, the following are the steps to transfer the requirements from backend to EBP:

EBP Settings:

The RFC user which u have assigned in OM should be same with the RFC connecting user.

Set up an entry channel for external requirements.

Maintain a local purchasing group as responsible for this channel.

Set up the responsibility for entry channel and product category.

Backend settings:

Maintain views in table v_t160ex and v_t160pr in the backend.

Run the report BBP_EXTREQ_TRANSFER .

Check the requirements have passed in SMQ1.

As per my thought is concerned you might not have maintained the responsibility for the service item product category and entry channel.

I hope this will help you.

regards,

IGA

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