Offline approval using blackberry device

[Former Member]

Hello readers,

At this moment all approval of SC's (or PO's) takes place within SRM (5.0) itself of via mail (Outlook). Since a large population of users have a Blackberry device, the question rises to approve via blackberry's aswell. The mail itself is allready available via blackberry, but there are no hyperlinks and no mail is generated back to SRM in order to approve. Where can I find what to do, to make approval via Blackberry devices possible without using SAP MI?

Does anyone has experience using blackberry's for approval of SC via blackberry?

Thanks in advance for a reply.

Kind regards,

Arco van der Eijk

[Former Member · Accepted solution]

Hi,

Are you using program BBP_NOTIFICATIONS to generate offline approval email.. if yes then select checkboxes HTML text and approval links.

This should allow you to approve using ur blackberry..

Let me know if you have more questions..

Regards

Rakesh

[Former Member · Accepted solution]

Hello,

as far as I know blackberries do not support HTML mails at present. This is announced by RIM for BlackBerry Enterprise Server v4.1.5 and BlackBerry device software v4.5 or above (see [http://www.rim.com/news/press/2008/pr-22_01_2008-01.shtml]).

So you need the new software version to use offline approval with blackberries.

Regards,

Karsten