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Reg:Customer hierarchy

Former Member
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Hi all,

can anyone giv me the steps involved in maintaing the customer hierarchy.

Rgds,

Raj

Accepted Solutions (0)

Answers (2)

Answers (2)

Lakshmipathi
Active Contributor
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Dear Raj

Check the link

[Customizing Customer Hierarchy in SD |http://www.sap-img.com/sap-sd/customizing-customer-hierarchy-in-sd.htm]

thanks

G. Lakshmipathi

Former Member
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hi

With customer hierarchies you can now create flexible hierarchies to reflect the structure of customer organizations. For example, if your customer base includes multi-level buying groups, cooperatives, or chains of retail outlets, you can create hierarchies to reflect the structure of these groups. You use customer hierarchies in order and billing document processing for partner and pricing determination (including rebate determination) and for creating statistics.

You can use customer hierarchies to assign price conditions and rebate agreements to one of the customer’s subordinate levels, to ensure that all subordinate levels are valid for the customer. For each node that you indicate as relevant for pricing, you can create condition records for pricing. If one or more nodes in a hierarchy path for a sales order contain pricing data, this is automatically taken into account in pricing.

Integration

You can also use customer hierarchies for evaluations in profitability analysis (CO-PA) and in the Sales Information System (SIS):

To evaluate customer hierarchies with the sales information system and in the profitability analysis, you can maintain the field Hierarchy assignment on the Marketing tab page in the customer master record for a hierarchy customer. Here you can maintain 10 features for hierarchy customers (HIEZU01 to HIEZU10). You can use these to evaluate hierarchies statistically with up to 10 levels. (Field catalogue VHIE)

Note that the hierarchy assignment is statistical. If you change the customer hierarchy, you may need to change the hierarchy level manually in the customer master record in the Hierarchy assignment field.

Features

A customer hierarchy is a flexible structure consisting of customers. Each customer - with the exception of the uppermost customer - refers to another customer at a higher level in the hierarchy (known as a higher-level customer). Customers that are assigned to higher-level customers are known as dependent customers.

To be able to display organizational elements, that are not independent partners, you can assign pure hierarchy nodes (account group 0012) in the hierarchy. Specific data can be assigned to a hierarchy node (for example, address, price conditions, rebate agreements) and this then applies to all subordinate customers.

As all nodes in a hierarchy are time-dependent, you can adapt the customer hierarchy to changes in the structure of a customer at any time.

  • Customers can be reassigned in a hierarchy When reassigning a customer, all subordinate customers are moved with it

  • You can add new customers to a hierarchy When you assign a new customer to an existing hierarchy, all pricing data, that applies to the higher-level hierarchy node, is automatically copied from the customer

  • You can also remove customers from the hierarchy

Former Member
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hi wish,

thanks for ur immediate reply.

i do have an idea about cust hierarchy.

i just wanna know the config settings involved in maintaining cust hierarchy.

Rgds,

Raj..

Former Member
0 Kudos

Integration

If you call hierarchy processing for standalone applications in mySAP ERP, the system goes straight to these applications. You process the hierarchy in the application.

Prerequisites

In Customizing for the generic hierarchy, you have defined the application and generic control parameters for the hierarchies in the application.

For more information, see Customizing for Logistics – General under Generic Hierarchy - Edit Application Parameters.

Features

On the initial screen, select a node in the hierarchy as the starting point for hierarchy processing. The system displays the existing hierarchy, from the top node to the specified node, and all subnodes. The system hides all other nodes in the hierarchy.

You configure the system to import the entire hierarchy, irrespective of the node specified.

The system displays the following areas on the initial screen:

Hierarchy

You can use the options in the context menu to structure the hierarchy in line with your requirements.

Organizational data

Displays general organizational data for the hierarchy nodes.

Work area

Displays nodes and assigned objects with their attributes.

You process the application-specific hierarchies in the relevant applications.

For more information about processing options, see Maintaining Maintenance Groups, Grouping Characteristic Values and Processing Article Lists.

You can use Business Add-Ins (BAdIs) to define customer-specific processing options.

For more information, see Logistics – General under Generic Hierarchy - Enhancements Using Business Add-Ins.

Activities

On the SAP Easy Access screen, choose Logistics- Retailing - Master Data - Generic Hierarchy - Edit Hierarchy.

1.Enter the application ID, the hierarchy ID, and the node ID for a hierarchy.

2.The system displays the hierarchy and the work area in read-only mode.

3.To process the hierarchy, go to change mode.

4.Process the hierarchy and, if required, related object and node enhancements.