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ME 2.1 Sync Problem

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Former Member

on ‎03-18-2008 10:55 AM

0 Kudos

Hi All,

This is with regards to ME 2.1.

We have a copy of QA box that we would like to use/test ME. This is not working. It IS working on our Production box though. This is the 1st time we are trying to test it on the copy of QA box, so im thinking our Basis people might just have not se up something right.

Basically, the problem comes in when I try to sync to the copy of QA box for the 1st time to obtain a device ID ect... If I sync to the Production, I get everything I need.

When, however, I press the "Sync" menu item in attempt to sync to the QA box, the GUI just goes "blank". Seriously. Instead of saying "Sync completed" or whatever, the screen just goes blank. Also, if I then go to see if a device ID has been assigned, there is no entry...

Here is the trace. I have highlighted the bit where I think the problem might start.

MAX POINTS WILL BE REWARDED

*********************************************************************

          • TRACE SWITCHED ON 20080317 12:56:30:025

          • Mobile Engine version: 210300

          • Mobile Engine build: 200403030929

          • Trace level: 1000

*********************************************************************

[20080317 12:56:34:583] D Set current application to 'Framework'

[20080317 12:56:34:616] A Smart Sync framework: framework deactivated an application.

[20080317 12:56:35:019] S Synchronize with backend called

[20080317 12:56:35:112] D Synchronisation: Fire SyncEvent 0

[20080317 12:56:35:128] I SyncEvent Performing com.sap.ip.me.smartsync.syncadp.SmartSyncSyncEventListener

[20080317 12:56:35:135] I SyncAdapter: get the Start event; start to process outbound message.

[20080317 12:56:35:156] I SyncEvent Performing com.sap.ip.me.awtapps.home.HomeFrameSyncEventListener

[20080317 12:56:35:162] I SyncEvent Performing com.sap.ip.me.core.UserManagerSyncEventListener

[20080317 12:56:35:276] I Synchronization started for user STSABIMDP

[20080317 12:56:35:287] D Synchronisation: create outbound container for each conversation id

[20080317 12:56:35:379] S Synchronisation started

[20080317 12:56:35:384] D Dumping file ''\ME21/sync/STSABIMDP/packages/package.sync''

INH-H[1]=0118bcd00f04d180230f;STSABIMDP;R;WAF_REGISTRY;;;;;NEW_PROTOCOL;;0;;3&INB-B[1]=0118bcd00f04d180230f;CONVIDGENERATION;0;X&INB-B[2]=0118bcd00f04d180230f;DEPLID;0;&INB-B[3]=0118bcd00f04d180230f;DEVICE;1;000 STSABIMDP MOBILEENGINE_AWT I210300&

[20080317 12:56:35:384] D End of content of file ''\ME21/sync/STSABIMDP/packages/package.sync''

[20080317 12:56:35:416] S Do not use http proxy (system properties update)

[20080317 12:56:35:430] D do httpPost http://saps029:1080/meSync/servlet/meSync?sysid=OQ1&login=STSABIMDP&password=**********&client=500&~language=en&ACKNOWLEDGE=& via \ME21/sync/STSABIMDP/packages/package.sync. Result saved within \ME21/sync/STSABIMDP/inbound.sync.

[20080317 12:56:35:546] D GzipDataCompression: Gzip data compression is switched off

[20080317 12:56:35:549] I Http Connection start

[20080317 12:56:35:776] I Http Connection end

[20080317 12:56:35:779] I Http Connection start

[20080317 12:56:36:047] I Http Connection end

[20080317 12:56:36:052] S Synchronisation successfully connected

[20080317 12:56:36:075] D Serialized object can not be read because the file \ME21/sync/pendingInbound/pendCont.in does not exist

[20080317 12:56:36:080] W Cannot read pending sync inbound container file

[20080317 12:56:36:084] D Serialized object can not be read because the file \ME21/sync/pendingInbound/pendHead.in does not exist

[20080317 12:56:36:088] W Cannot read pending sync inbound container file

[20080317 12:56:36:092] I New SyncInboundManager SINGLETON created : com.sap.ip.me.sync.SyncInboundManager@a2531

[20080317 12:56:36:097] I Number of pending inbound containers before inbound processing = 0

[20080317 12:56:36:130] E End of file reached

[20080317 12:56:36:175] D SyncInboundContainer: closing reader for inbound file / stream

[20080317 12:56:36:179] I All inbound containers successfully read from file

[20080317 12:56:36:182] S Synchronisation: Start processing inbound data

[20080317 12:56:36:202] I There are 0 inbound containers to be processed

[20080317 12:56:36:206] I Processed 0 acknowledges and 0 sub-containers

[20080317 12:56:36:214] I Processed 0 not arranged containers

[20080317 12:56:36:218] I Processed 0 ordered containers

[20080317 12:56:36:245] I Number of pending inbound containers after inbound processing = 0

[20080317 12:56:36:251] S Synchronisation: Processing of inbound data finished

[20080317 12:56:36:278] A There are no more packages waiting

[20080317 12:56:36:282] D resetting the info which outbound containers are already created for user STSABIMDP

[20080317 12:56:36:290] D Dumping file ''\ME21/sync/STSABIMDP/inbound.sync''

[20080317 12:56:36:290] D End of content of file ''\ME21/sync/STSABIMDP/inbound.sync''

[20080317 12:56:36:298] I Synchronization finished for user STSABIMDP

[20080317 12:56:36:301] I Synchronization started for user (SHARED)

[20080317 12:56:36:308] D Synchronisation: create outbound container for each conversation id

[20080317 12:56:36:332] S Synchronisation started

[20080317 12:56:36:334] D Dumping file ''\ME21/sync/(SHARED)/packages/package.sync''

[20080317 12:56:36:334] D End of content of file ''\ME21/sync/(SHARED)/packages/package.sync''

[20080317 12:56:36:341] S Do not use http proxy (system properties update)

[20080317 12:56:36:346] D do httpPost http://saps029:1080/meSync/servlet/meSync?sysid=OQ1&login=STSABIMDP&password=**********&client=500&~language=en&ACKNOWLEDGE=& via \ME21/sync/(SHARED)/packages/package.sync. Result saved within \ME21/sync/(SHARED)/inbound.sync.

[20080317 12:56:36:354] D GzipDataCompression: Gzip data compression is switched off

[20080317 12:56:36:357] I Http Connection start

[20080317 12:56:36:413] I Http Connection end

[20080317 12:56:36:416] I Http Connection start

[20080317 12:56:36:441] I Http Connection end

[20080317 12:56:36:444] S Synchronisation successfully connected

[20080317 12:56:36:446] I Number of pending inbound containers before inbound processing = 0

[20080317 12:56:36:453] E End of file reached

[20080317 12:56:36:456] D SyncInboundContainer: closing reader for inbound file / stream

[20080317 12:56:36:459] I All inbound containers successfully read from file

[20080317 12:56:36:461] S Synchronisation: Start processing inbound data

[20080317 12:56:36:464] I There are 0 inbound containers to be processed

[20080317 12:56:36:468] I Processed 0 acknowledges and 0 sub-containers

[20080317 12:56:36:472] I Processed 0 not arranged containers

[20080317 12:56:36:475] I Processed 0 ordered containers

[20080317 12:56:36:501] I Number of pending inbound containers after inbound processing = 0

[20080317 12:56:36:505] S Synchronisation: Processing of inbound data finished

[20080317 12:56:36:518] A There are no more packages waiting

[20080317 12:56:36:521] D resetting the info which outbound containers are already created for user (SHARED)

[20080317 12:56:36:527] D Dumping file ''\ME21/sync/(SHARED)/inbound.sync''

[20080317 12:56:36:527] D End of content of file ''\ME21/sync/(SHARED)/inbound.sync''

[20080317 12:56:36:535] I Synchronization finished for user (SHARED)

[20080317 12:56:36:539] D Synchronisation: Fire SyncEvent 2

[20080317 12:56:36:545] I SyncEvent Performing com.sap.ip.me.smartsync.syncadp.SmartSyncSyncEventListener

[20080317 12:56:36:549] I SyncEvent Performing com.sap.ip.me.awtapps.home.HomeFrameSyncEventListener

[20080317 12:56:36:554] I SyncEvent Performing com.sap.ip.me.core.UserManagerSyncEventListener

[20080317 12:56:36:639] I Password accepted for User : STSABIMDP

[20080317 12:56:36:642] D Synchronisation: Fire SyncEvent 1

[20080317 12:56:36:689] I SyncEvent Performing com.sap.ip.me.smartsync.syncadp.SmartSyncSyncEventListener

[20080317 12:56:36:692] I SyncAdapter: get the Ready event; start to process done activities.

[20080317 12:56:36:728] I com.sap.ip.me.smartsync.in.MessageReplyImpl@be226

[20080317 12:56:37:321] D Me Persistence initialization, step 2: start create instance of com.sap.ip.me.persist.core.PersistenceRuntimeImpl

[20080317 12:56:37:326] D Me Persistence initialization, step 3: end create instance of com.sap.ip.me.persist.core.PersistenceRuntimeImpl

[20080317 12:56:38:385] I SyncEvent Performing com.sap.ip.me.awtapps.home.HomeFrameSyncEventListener

[20080317 12:56:38:390] I SyncEvent Performing com.sap.ip.me.core.UserManagerSyncEventListener

[20080317 12:56:38:394] S Synchronization finished

[20080317 12:56:55:350] A MEResourceBundle:Constructor: Create MEResourceBundle(com/sap/ip/me/awtapps/home/mobile_engine, en_EN, (null))

[20080317 12:56:55:354] A MEResourceBundle:Constructor: Use classloader (null)

[20080317 12:56:55:457] I CREATED MEPropertyResourceBundle com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@d650f for bundleName: com/sap/ip/me/awtapps/home/mobile_engine with Locale: _en

[20080317 12:56:55:546] I CREATED parent MEPropertyResourceBundle for child bundle: com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@d650f using bundle name: com/sap/ip/me/awtapps/home/mobile_engine

[20080317 12:56:55:553] A MEResourceBundle:Constructor: Create MEResourceBundle(com/sap/ip/me/awtapps/home/me_trace, en_EN, (null))

[20080317 12:56:55:557] A MEResourceBundle:Constructor: Use classloader (null)

[20080317 12:56:55:568] I CREATED MEPropertyResourceBundle com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@da3d7 for bundleName: com/sap/ip/me/awtapps/home/me_trace with Locale: _en

[20080317 12:56:55:585] I CREATED parent MEPropertyResourceBundle for child bundle: com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@da3d7 using bundle name: com/sap/ip/me/awtapps/home/me_trace

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Accepted Solutions (1)

Accepted Solutions (1)

Former Member
‎03-18-2008 3:49 PM
0 Kudos

Hi,

while you are on ME2.1 - do the SYNC URL check in the browser - look into the setup guide for ME2.1.

There is a file in the file system called ABC.props -this needs to be edited for the used server. Check if this was done properly.

In 2.1 - well, the setup was an easy, straight forward process with just a few settings. Most likely one of the two things above should point you to the error.

Regards,

Oliver

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Former Member
‎03-18-2008 4:09 PM
0 Kudos

Hi O,

Many tks. We ficured that out during the course of the day...

Christiaan

Former Member
‎05-12-2008 1:02 PM
0 Kudos

Hi everyone,

I am getting the following error while synchronising MI2.5 SP13 Client

"Synchronisation problems: Format of the synchronization inbound file is not supported; Check sync gateway "

The servive pack of my WebAs and Server is SP13.

Please help me with this .

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