User level variation in Invoice Print Preview

[Former Member]

Hi,

We are facing one issue where in when one user gives the print preview command for PO document he is getting the print preview in normal SAP transaction look n feel whereas all the other user are gettign the preview as PDF format.

Users are accessing SAP through Portal and not through GUI.

What can be the probable reason for this variation.

Kindly let me knw.

Thanks & Regards,

Richa Sinha

[Former Member · Accepted solution]

Pls check may be adobe acrobat reader is not installed on that user PC that's why not able to view in PDF and sap normal view is displayed.

anya

[Former Member]

Thanks fro your reply anaya.issue is now resolved.