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repair order

Former Member
0 Kudos

Dear QM Expert

What is the process flow of Repair order Generated through QM notification ,How it works

Thanks in advance

Sanjay

Accepted Solutions (1)

Accepted Solutions (1)

former_member187991
Active Contributor
0 Kudos

hi

kindly refer the following link for complete process for return and repair process in QM

http://help.sap.com/saphelp_46c/helpdata/en/fe/67fbcc9d6f11d189b60000e829fbbd/frameset.htm

regards

thyagarajan

Answers (2)

Answers (2)

Former Member
0 Kudos

You will find all details of repaire process on below link for Qm

http://help.sap.com/saphelp_46c/helpdata/en/5b/3df618a6ff11d282fb0000e8a5eb64/frameset.htm also below step u can use for this process

Create Service Notification

Create returns order

Release tasks

Receive unit to be repaired

Create Sales Quotation

Create Service Order

Plan for resources

Create Purchase Order

Release Service Order

Release Purchase Order

Receive Goods / Accept Services

Enter Time Sheet

Complete Tasks

Complete Service Notification

Technical Completion of order

Create Billing document

Overhead Calculation

Settlement of Service Order

Complete Service Order

Technical Completion of Sales Order

Complete Sales Order

Former Member
0 Kudos

Hi,

please brief ur scenario because u mean to say repair order is sales document or maintenance order.

accordingly i would shorted out issue.

regards

sendil