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ISU Service order and Notification

Former Member

‎03-14-2008 4:23 PM

0 Kudos

Hi,

Can anyone tell me the difference between ISU Service order & notification with existing standard service order & notification.

I can find specific business object 'ISUSMORDER' and 'ISUSMNOTIF' in ISU system. But I don’t find any special service order type or notification type in IW31 & IW51.

Is there any special Transaction code available for ISU service order and notification? Can anyone explain the functional and technical difference of this?

Any helps are appreciated.

1 REPLY 1

Former Member

‎04-03-2008 5:57 AM

0 Kudos

Hi,

There is no diffrerence between service order and service order notification.

Its better if we can say - IW51 is for Service Order Notification

Generally when request is initiated by the customer or distributor to the retailer then the retailer will create a service order with the detail further process.

Regarding IW31 no proper idea. I have worked in SO notification only.

Regards.

Abinash.