Problem with creation of Return Delivery

[Former Member]

Hi gurus,

I have created a return sales order without reference. But when I click on PGR, following error is shown

1) Item 10, mtl staging data 10.03.08 replaced by current date

2) Outbound delivery is on backorder.(check shipping deadline).

Please let me know how to resolve this issue, since i am not aware of back order processing.

Thanks in advance,

Amol

[Former Member]

Hi Amol,

Please ignore my earlier post.

normally you create a Returns Order with reference to a earlier Invoice or Sales order .

In your case ,Based on the returns order , u need to create a returns delivery and then do the PGR,

later based on the returns delivery to need to create a returns credit memo.

Thanks,

Umesh.

[former_member184555]

Hi

Please check the document type used(whether it is RE document or not) and also check the Item category proposed in the returns order (it is REN or not).

Thanks,

Ravi

[Former Member]

Hi Sankar Ravi,

normally you create a Returns Order with reference to a earlier Invoice or Sales order .

In your case ,Based on the returns order , u need to create a returns delivery and then do the PGR,

later based on the returns delivery to need to create a returns credit memo.

Thanks,

Umesh.