cancel
Showing results for 
Search instead for 
Did you mean: 

order confirmations through email?

Former Member
0 Kudos

the orders are comming from us and canada .the order confirmations for the us is configured to EDI.The the order confirmation for canada is set up with email?

how to set up with this?

please clarify these doubt asap?

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi

For email communication, you will need to define a new output. Then you will need to define the driver program for it. IN this you will need following things:

1. To pull all the information which is needed on the email.

2. To search from the customer master or sales order the email address.

3. Language specific texts control.

4. The form connected to o/p should be language specific if needed. The form layout will need to be designed and tested.

5. Add this o/p in o/p determination procedure.

6. If this needs to be proposed for Canada then will need only Canada condition records. But further checks at smaller details of customers is needed then can have requirement at that output level.

Hope this helps

KInd Regards

Sandeep

ranjeetrajendra_jain
Active Contributor
0 Kudos

create an output type with condition table having feild Country. I.e, if you maintain the condition record wioth regards to canads the output will run. Insert the same in your output determination and you are good to go.

Regards