Query on SRM Shopping Cart ,plz help its very very urgent

[Former Member]

Hi Friends,

I have a query on workflow.

Users creates PO through SRM shopping cart and immedeately they receive a mail in there mail box.Below is the process flow of sending the mail to the user inbox from srm shopping cart.

SRM Shopping Cart>Business Object>Workflow-->Mail

Here my problem is.

The bususinees object generally holds the data for cart number and cart description, but when i am checking the workflow it does not contain any cart number or cart description,so that the mail that is going to user inbox also does not contain any cart number and cart description value.

Recenly our client upgrade from 4.6c to Ecc 6.0 and this problem is happening after the upgradation.

Please suggest if anyone face this kind of problem or anyone having any idea on this.

Pls give me some suggestion.

Thanks a lot

Mrutyun^

[yeushengteo]

Hi,

Your condition is puzzling... the workflow in SRM for SC is triggered after the SC is saved.

The PO is a follow-on document after the SC is approved. As such it has no relationship to the backend upgrade since the workflow engine is in the SRM server. Your worflow is triggered from the SC or PO?

Regards.