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Inbound Queue problem

Former Member
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Hi Experts,

I have checked the Inbound Queue XBTO2___0000 at SMQ2, found a SYSFAIL entry, and after it got 3 entries with transaction recorded.

Should i have delete the SYSFAIL entry ?

How to reprocess all the four messages again.

Please suggest.

Thanks in advance.

MK

Edited by: mk.xi on Mar 13, 2008 12:44 PM

Accepted Solutions (0)

Answers (2)

Answers (2)

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Hi Mk,

Reprocessing Sysfial procedure here below:

Go to transaction SMQ2 and Just click Execute (F8).

In the normal situation, you should not see any entries at the inbound queues.

In an error situation, you will find entries at the screen, indicating at the message processing in the inbound queues is either slow or stopped.

Click on a specific queue and view the entries at this specific queue.

Click again at the queue name to see the entries of this queue.

Please take special note of the status text.By clicking at the queue name a third time, you will be forwarded to the actual message and can further investigate there.

Steps:

1.) Go to SMQ2 (qRFC monitor) and then execute

2.) If there is a queue not moving, double click on queues ‘til you see the status. SYSFAIL due to error – move to the right to see the error text

If error is due to cache not refreshed:

1.) Go to transaction SXI_CACHE and check if CACHE is not up to date. In this case, CACHE contents are up-to-date

2.) If CACHE is not up to date, click Refresh before refreshing the cache just in case someone else already did it. If still not up to date, click “Start Delta Cache Refresh” in “XI Runtime Cache”.

3.) Then, go back to SMQ2. Unlock the queue that is in SYSFAIL. To do this:

a.) Choose the queue that is in SYSFAIL.and then click unlock

4.) Then, double click in the queue name ‘til you go to the user.

5.) Double click on the user to go to the message in error.

6.) Select the one in error

7) click restart and refresh to to see if the message will be processed successful.

8.) Then, click F3 or back til you go back to the queues. Now, the queues are running.

-


Rewardpoints if any

Thanks & Regards,

Venkata

Former Member
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Mk

As far as i know..if its not a prod system and if you are working on dev system, then you can delete the failed message in SMQ2 and run the remaining three from there. For the failed one, it has errored out in SXMB_MONI you can resend the messages from there or re run the scenario

ravi_raman2
Active Contributor
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I would look at the detailed cause for the failure...before resending the messages..

Regards

Ravi

Former Member
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Hi Guru and Ravi,

It is a Testing system.

the messages got failed in the Inbound Queue because the XI server was down( 503 service unavailable.)

Please suggest how to process these messages?

do i have to select the message in the SMQ2 and click on execute LUW button.

Thank you.

MK

Former Member
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do i have to select the message in the SMQ2 and click on execute LUW button.

Yes

prateek
Active Contributor
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First try the Execute LUW option. If it works then the queue will get released and rest of the messages ll get processed.

Otherwise delete the first entry and this way u may resolve it

Regards,

Prateek

Former Member
0 Kudos

Hi Prateek & Guru,

when i clicked on the option Execute LUW, it displays the message

The queue is registered and therefore cannot be activated

Please suggest to resolve the issue.

Thank you,

MK

Former Member
0 Kudos

try this