Livecache Error in SCM5.0 - Database Instance Not Found

[Former Member]

Hi,

I installed SCM5.0 SR2 IDES version on Windows 2003. I selected Livecache in SAP System option when installing SCM5.0. After complete installation, I executed MAxDb exe file to install the MaxDb. I get this error when I try to access LCA Monitor in LC10.

Here the error details:

Name and Server: LCA - SCMSRVR

DBMRFC Function: DBM_CONNECT

Error: DBM Error

Return Code: -4

Error Message: Database Instance Not Found

It wolud be really helpful if someone could respond to this messgae.

Thanks

Satish

[Former Member]

Hi Satish,

Are you able to solve the problem, please tell us the solution.

Thanks,

Pavan

[former_member229109]

Hello Satish,

-> On the server SCMSRVR please check if you installed the liveCache server or the liveCache client software.

Please update with output of the following commands:

sdbregview -l

dbmcli -s inst_enum

dbmcli -s db_enum

-> Please pay attention that the liveCache server software is not supported on the 32bit Windows

server. You could install the liveCache client software on 32 bit Windows server, if the

application running on the 32 bit Windows to be able to communicate to the liveCache instance. The liveCache instance need to be installed on another server, please overview the

PAM matrix or check info at

service.sap.com/liveCache -> Release-Dependent -> SAP LC/LCAPPS 5.0 ->

"Matrix of released OS platforms for SAP liveCache Technology 7.6.0"

Thank you and best regards, Natalia Khlopina

[Former Member]

Hi Natalia,

Thanks for the quick response. Where I have to execute the commands in Windows 2003.

After SCM installation I saw the Live Cache component in system->status--> compenet version.

And in DB59 I saw the green check marks in Integratin. But when I am trying to execute Connection test it's failing.

Thanks

Satish

[former_member229109]

Hello Satish,

-> Is the server SCMSRVR the 32bit Windows server?

-> Do you application server running on SCMSRVR?

-> Logon to the server SCMSRVR & search the files dbmcli & sdbregview.

By default installation, take a look in <.>/sapdb/programs/pgm and <.>/sapdb/programs/bin.

Thank you and best regards, Natalia Khlopina

[Former Member]

Hi Natalia,

Thanks for quick reply.

Here the details

-> Is the server SCMSRVR the 32bit Windows server?

Yes.It's 32bit Windows 2003 standard edition

-> Do you application server running on SCMSRVR?

Yes.Application server is running. And I am able to login to SCM system.

-> Logon to the server SCMSRVR & search the files dbmcli & sdbregview.

Yes.I found the above two files.

Dbmcli.exe --> Found in the directory /sapdb/programs/pgm

Sdbregview.exe --> Found in the directory /sapdb/programs/bin

Appericiate your help.

Thanks

Satish

[Former Member]

Hi,

Satish, you can only install the Livecache Client on a 32 bit system. You cannot install Livecache Server on a 32 bit system you require a 64 bit system.

Please check on the following link for LIVECACHE Server Requirements

[http://service.sap.com/pam]

Regards,

Suhas

[former_member229109]

Hello Satish,

-> My assumption was correct. Please see my first reply:

"Please pay attention that the liveCache server software is not supported on the 32bit Windows

server. You could install the liveCache client software on 32 bit Windows server, if the

application running on the 32 bit Windows to be able to communicate to the liveCache instance. The liveCache instance need to be installed on another server, please overview the

PAM matrix or check info at

service.sap.com/liveCache -> Release-Dependent -> SAP LC/LCAPPS 5.0 ->

"Matrix of released OS platforms for SAP liveCache Technology 7.6.0" "

You need the server, where you could install the liveCache instance.

After the liveCache instance will be installed, you need to follow up with the post installation

Steps from the liveCache installation guide, which you could also display from link

service.sap.com/liveCache -> Release-Dependent -> SAP LC/LCAPPS 5.0

-> "Yes.I found the above two files.

Dbmcli.exe --> Found in the directory /sapdb/programs/pgm

Sdbregview.exe --> Found in the directory /sapdb/programs/bin"

==> You could start the command prompt from those directories & run the recommended

commands.

With output of the 'sdbregview -l' command you will get the list of the database packages

installed on the server.

-> Please see helpful SAP notes ::

820824 FAQ: MaxDB / SAP liveCache technology

767598 Available documentation

Thank you and best regards, Natalia Khlopina

[former_member229109]

Hello Hello Satish,

Was you able to resolve the problem?

Thank you and best regards, Natalia Khlopina

Edited by: Natalia Khlopina on Mar 14, 2008 11:13 PM