problem in sending mail from alert inbox

[Former Member]

hi all,

i have done alert configurations and iam getting the all error messages in the alert inbox of RWB.

now can i send these mesages to my mail box(outlook).

if so, tell me what are the configurations that i should do?

regards,

Madhav poosarla.

[Former Member · Accepted solution]

Hi Madhav,

is your mail-adress maintained in SU01?

Regards Mario

[Former Member · Accepted solution]

hi mario,

my user ID is maintained at su01,

i dont know how to check whether my mail address is maintained in the SU01 or not.

plaese tell me the procedure how to check.

thanks,

madhav

[Former Member · Accepted solution]

Hi,

Can you check whether the below authorization is given to that user.

For the sending of alerts via external communication methods (e-mail, sms, fax) and for inbound processing, an RFC user has to be created on the central alert server with the role SAP_BC_ALM_ALERT_USER. The authorization objects contained in this role are S_OC_SEND and S_RFC.

refer the help:

http://help.sap.com/saphelp_nw04/helpdata/en/b2/de0741375cf16fe10000000a1550b0/frameset.htm

also

check in ALRTCATDEF transaction what is the user maintained under the fixed receipent tab for that user check the email address in SU01 transaction.

Please check in transaction SCOT (you can give address of your SMTP server in order to send mails),

If it is configured then probably you need to personalized alert delivery. In alert inbox you can select personalized alert delivery and check for "Mail" option.

In SCOT you can see how many mails have beed sent via your XI system.

most of the time email problem is solved by correcting configuration in SCOT. For testing mail system click on System->short message and then send one message to yourself

Regards

Seshagiri

[Former Member · Accepted solution]

Transaction ALRTCATDEF_SEL allows the maintenance of alert categories of a given alert classification.

you can choose to display only the alert categories with the classification CCMS Alerts, which makes sense on a central server.

[Former Member]

Hi,

Check this

Regards

Seshagiri