what is invoice correction request

[Former Member]

Hi gurus

can any one explain me in which scenario we use invoice correction request.

2) can any one explain me about free of charge deliveries. How we do in sap sd module. what are steps involved into in that.

Thanks in advance

[Lakshmipathi · Accepted solution]

Dear rack

1) Invoice correction request - check the link

[Examples of Invoice Correction Requests |http://help.sap.com/saphelp_46c/helpdata/en/dd/55ff05545a11d1a7020000e829fd11/frameset.htm]

2) Free of Charge Delivery - check the link

[Free-of-Charge Delivery |http://help.sap.com/saphelp_46c/helpdata/en/dd/55fe35545a11d1a7020000e829fd11/frameset.htm]

thanks

G. Lakshmipathi

ps: dear Bhavesh - there is lot of difference between Free on Board and Free of Charge. The question is about free of charge

[Former Member]

Hi,

1.Invoice correction request is one type of sales document.This doc enables us to correct the quantity and/or the price for one or more items in the invoice.Each invoice request that is made in reference to an invoice.We can not create an invoice correction request in reference to a sales order or delivery doc .

If there is any thing wrong in price or qty information in the billing doc then we can go for invoice correction instead of invoice cancellation.The doc type used for invoice correction request is RK. With ref to any billing doc only we can create a invoice correction request.After creating invoice correction request ,with ref to that we can create either credit memo or debit memo respectively basing on the difference between the old and new invoices.

2.Free of charge delilveries :In this process business can deliver the goods to the customer for free of cost.In this process the items which are in the order are not relevant for pricing and billing .

The doc type used to create Free of charge del is FD

Item category is KLN.

Hence this process is not relevant for billing there is no billing.

If business launched a new product and he is going to give as a sample to his customer then business will go for this.

[Former Member]

hi,

Invoice correction request - A sales document used in complaints processing to correct the quantity or price of one or more items in an invoice.

You can create an invoice correction request if the wrong prices have been calculated for the customer. The invoice correction request can be automatically blocked by the system until it has been checked.

The system calculates the difference between the amount that was originally calculated and the corrected amount for each item.

Once it has been approved, you can remove the block. The system creates a credit memo with reference to the invoice correction request. If the remaining amount is positive, the total value does not have a + sign, if the remaining amount is negative, the total value has a – sign.

Free of charge delivery - You can create free of charge deliveries for sending samples of your products to the customer. The system will then generate a delivery based on the free-of-charge delivery.

Both these things are used to handle customer complaints

regards

sadhu kishore

[Former Member]

Hello,

There is one field in Customer Master Data Incoterms there you have to maintain entry FOB that means Delivery is Free On Board.

Regards

Bhavesh