Error : Interface mapping does not exist in runtime Cache

[Former Member]

Hello Guys

I have a simple SOAP-To-RFC connection which was working fine until recently. I have not made any changes

but the data is not getting transfered from one point to another.

I checked SXMB_MONI and saw the following error:

Interface mapping http://cincom.com/config AddConfig does not exist in runtime cache

Then I went and checked SXI_CACHE and it says 'Cache contents are upto date' with a green light.

Just to be on the safer side, I shutdown and restarted XI server selecting All tasks.

But still has the same problem.

Can some one help me with this? I would really appreciate it.

Thanks

Ram

[nisarkhan_n · Accepted solution]

Check the status of the cache notification in the RWB for AE particulary things should be green there...for IE also.....flush the CPA cache with the URL for CPA cache and use PIDIRUSER for that.

make sure the interface mapping is activated and run cache in IR and also in ID.

[Former Member · Accepted solution]

Hi,

Can you check if you are able to see your Interface mapping in SXI_chache.

Try to refresh the cache

Regards

Vijaya

[Former Member · Accepted solution]

thanks guys

i tried running refresh cache (first delta and then full) and got a message that it got finished successfully.

I also checked sxi_cache and i can see the mapping names etc.

But still the problem exists.

This configuration was working perfectly about couple of hours back and I am the only one who uses this server and so I am sure that there are no changes done.

If there is any other things that you can suggest, I will appreciate it a lot.

Tks

ram

[justin_santhanam · Accepted solution]

Ram,

Just enter some description in Interface Mapping and try to reactivate it. Let us know your proceedings.

raj

[prateek · Accepted solution]

Go to XI Administration form XI main page, refresh the cache there for both Repository and Directory. Make sure ur PI service users are unlock and then try to refresh the cache again.

Regards,

Prateek

[Former Member · Accepted solution]

Hello Guys

Still no luck!!

I did enter some description in Interface Mapping and re-activated it as Raj had suggested. I have refreshed the cache also several time (both delta and full) as per suggestion. I even shutdown and restarted the Server to make sure everything will be in sync.

But still keep getting the same error. Another thing I noticed is that it is not just for this particular interface, but all other interfaces are giving the same error.

I really appreciate if there is any other expert comments from you guys.

Thanks

Ram

[Former Member · Accepted solution]

Hi,

We too faced the same problem.

Do the following

1) Delete the Interface mapping and re-create it

2) First test your Config with test tool

/people/paul.medaille/blog/2005/06/24/test-your-xi-configuration-with-the-new-test-tool

I think here you will find the error on Interface mapp or Receiver agreement

Then delete the interface det and receiver agreement also and re-create those.

Make sure that u have provided the sample payload which is taken from MONI--Inbound msg--Payload

Then finally u will get the success

Regards

Seshagiri

[Former Member · Accepted solution]

Thanks a lot to everyone who responded. I appreciate it a lot.

Sheshagiri, as per your suggestion, I just deleted the interface mappings recreated it and activated it. I did recreate the receiver, sender determination etc. and re-activated all of them.

Now it has started working as expected again.

sooo strange!!!

Thanks a lot for helping me.

Ram

[Former Member · Accepted solution]

Hi Ram,

Its good to here that the solution helped you

Regards

Seshagiri

[former_member550907 · Accepted solution]

NV Seshagiri

Thank you very much helped

Regards

Rinaz