How we can inactive the credit account for our customer

[Former Member]

Hi Gurus,

Can you please let me know, Where we can deactivate the credit account for our customer?

Thanks in advance

Mayank Tyagi

[Former Member]

Hi,

If you want to allow creating an order inspite of credit violation, go to VOV8 and against your sales document type in field "_Check Credit Limit_ - Select option A".

Otherwise if you dont want credit check to be triggered at all for a particular customer, dont maintain any credit limit value against your controlling area in transaction FD32.

Reward points for contribution if helpful.

Regards

Ravi

[Former Member]

NO, I cant remove the CCA from customer and not remove the credit limit.

Ok i"ll tell you the exact error, while entering the new partner as a payer system shows

"Credit limit customer differs from credit limit customer in header"

I am getting the same error if i"ll change the partner at header leverl also.

Thanks in advance

[reazuddin_md]

Hi Mayank,

As per my Understanding.

here you are trying to enter the payer code different as sold to party.

if its so,

both ur customer-sold to & Payer has credit master records ( check in FD32).

both might have maintained different credit limits.

so when you enter the payer different as customer, based on credit management configuration - systems check for the Payer as well as Sold to's credit records, if both r different then system prompts this error message.

As i know, it wont allow you to proceed further.

this is the reason in many cases your sold to & payer will be same.there could be chance, that your ship to will be different.

my query is: - why you are trying to enter 2 different ( sold to & payer) partners?

any doubts plz let me know.

hope it clears,

[Former Member]

Mayank,

So you are using different sold and Payer accounts, In this case try making the credit accounts of the customers same.

You might not receive the error.

Regards,

Aj

[Former Member]

hi

simply goto XD02 in sales area tab Billing -> remove credit control area. save.

or

goto FD33 or FD32 remove max credit limit value save it.

regards

murali