Workflow on confirmation is not routed to goods-receipient

[Former Member]

Hi Guys,

We are implementing the shop on behalf (shop for) functionality. all functions are working fine , but we face a problem at the workflow for confirmation on goods&services.

We ceate a SC with the Shop for functionality (user1 shops for user2) and we specify that the goods receipient is user1. The workflow (WS1040002) always goes to the requestor of the shopping cart (User2) for confirmation and not to the Goodsreceipient (user1) in the shopping cart.

Acording to the documentation the workflow should lead to confirmation by the goodsreceipient.

Can anaybody help me out ?

Or can anybody tell me where the agents for this worklflow are determined, or does anybody have experience with this flow and can point us to right solution.

Thanks

Hubert Dieleman

[masa_139 · Accepted solution]

Hi,

Who created the confirmation in your case ? It depends on creator_type,

Go to SWO1 transaction, Business Object BUS2203, Attributes ApproverList.

Set the cursor at ApproverList, then select program button. Go dive the line

695 PERFORM select_table_bbp_pds_header USING lv_subrc.

298 * 1) SC requestor is approving a good receipt created by recipient or

299 * vendor.

309 * 2) manager of the requestor is approving CF created by the requestor

315 * 3) manager of the requestor is approving CF created by recipient or

316 * vendor ( 2nd approval step)

376 * The WFLCreatorType is other than 'Requestor' (i.e. Vendor, Profi). In

377 * this case the confirmation must be approved by a requestor of shopping

378 * cart. Take the approver name from the lt_approver.

385 * The WFLCreatorType is a 'Requestor'. In this case the confirmation

386 * must be approved by the orgunit manager of the requestor.

Regards,

Masa

[Former Member · Accepted solution]

Hi Masa,

Thanks for you answer. It gave me the information I needed. Unfortunately the answer was not what I hoped to get. According to the SAP documentation the 'Goodreciepient' should get the workflow-item and not the 'Requester' as stated in the code.

Thanks

Hubert

[masa_139 · Accepted solution]

Hi,

help.sap.com says it is requestor.

[http://help.sap.com/saphelp_srm50/helpdata/en/8b/ac05387ce5fd3ce10000009b38f8cf/frameset.htm|http://help.sap.com/saphelp_srm50/helpdata/en/8b/ac05387ce5fd3ce10000009b38f8cf/frameset.htm]

Please explain your scenario. For example,

user A - Requestor

user B - Recipient

Good is delivered to user B

user B creates a confirmation

user A - Notify/Approve the confirmation

Regards,

Masa