how to start CUSTOMER HIERARCHY in sales and distribution..............

[Former Member]

hi,

sap gurus,

how to start CUSTOMER HIERARCHY in sales and

distribution..............can any body send me the configuration settings of customer hierarchy step by step.

plz help me on this

regards,

balaji.t

09990019711

[Former Member]

hi,

You can use this function to define hierarchies that you use in applications, for example, in Maintenance Group Management.

Integration

If you call hierarchy processing for standalone applications in mySAP ERP, the system goes straight to these applications. You process the hierarchy in the application.

Prerequisites

In Customizing for the generic hierarchy, you have defined the application and generic control parameters for the hierarchies in the application.

For more information, see Customizing for Logistics – General under Generic Hierarchy - Edit Application Parameters.

Features

On the initial screen, select a node in the hierarchy as the starting point for hierarchy processing. The system displays the existing hierarchy, from the top node to the specified node, and all subnodes. The system hides all other nodes in the hierarchy.

You configure the system to import the entire hierarchy, irrespective of the node specified.

The system displays the following areas on the initial screen:

Hierarchy

You can use the options in the context menu to structure the hierarchy in line with your requirements.

Organizational data

Displays general organizational data for the hierarchy nodes.

Work area

Displays nodes and assigned objects with their attributes.

You process the application-specific hierarchies in the relevant applications.

For more information about processing options, see Maintaining Maintenance Groups, Grouping Characteristic Values and Processing Article Lists.

You can use Business Add-Ins (BAdIs) to define customer-specific processing options.

For more information, see Logistics – General under Generic Hierarchy - Enhancements Using Business Add-Ins.

Activities

On the SAP Easy Access screen, choose Logistics- Retailing - Master Data - Generic Hierarchy - Edit Hierarchy.

1.Enter the application ID, the hierarchy ID, and the node ID for a hierarchy.

2.The system displays the hierarchy and the work area in read-only mode.

3.To process the hierarchy, go to change mode.

4.Process the hierarchy and, if required, related object and node enhancements.

regards.

Siddharth

[Former Member]

hi,

All the customizing is in SD/Master Data/Bussiness Partner/Customers/Customers hierarchy

1) Define hierarchy type: just put and ID and a name to the new hierarchy.

2) Set partner determination: if you want to user the hierarchy in price determination, then, in the orders, at the header level, you have to have a Partner Procedure with a partner function for each level. In the partner procedure, in each partner function you must indicate the source partner function. With this informacition, in the order, you obtain the bussiness partner for each partner function.

3) Assign acount groups: you indicate which accounts groups are allowed for being part or your hierarchy.

4) Assign sales areas: symple you indicate wich sales areas are allowed in your hierarchy. (Here you can customize common sales areas, just for not having to build de hierarchy in all the different sales areas).

5) Assigning hierarchy type for pricing: you indicate which classes of documentos uses hierarchy in pricing determination.

It is possible to maintain so called customer hierarchies. This might be useful when for example you create a condition discount for a customer that is part of such a hierarchy structure. All subnodes in the hierarchy below that customer, will thus receive the same discount.

Customer hierarchy setup, firstly decide the hierarchy type to be used.

The standard is type A.

You can also assign a partner function to the customer so that the higher level customer in the hierarchy is copied into a sales order as a partner function - but you don't need that right?

Next assign your customer account group to the hierarchy type. And enter the combinations that will be allowed for creating the hierarchy.

You want to assign a ship-to to a payer. So enter the ship to account group and enter the payer account group as the higher level.

You must also make an entry for permitted sales area assignments. So if you want to a hierarchy for customers in the same sales area then enter the sales area and enter the same one as the higher level sales area.

All these settings can be found in the IMG. Under SD - master data - business partners - customers - customer hierarchy

You use for example customer hierarchy when you have an company like Unilever and you agree both on a discount. Unilever does have different locations / businesses and you have to maintain the discount for all customers. If you use a customer hierarchy you can maintain the discount for the partner in the top of the hierarchy and in this way it will be valid for all customers in the hierarchy.

regards

sadhu kishore