Alerts are being trigerred for only a few interfaces

[Former Member]

Hi,

We have created a new alert category and added the container objects SXMS_MSG_GUID and SXMS_FROM_SENDER.And in the ALERT_RULE we have specified to raise alerts for all i.e, we have specified * for sender,receiver etc..,

When i go into Alert inbox and see there are a few alerts being generated.Which shows that there is no error with the alert category.But these alerts do not belong to my interface(where it is a mapping error in for my interface SXMB_MONI).Than in alert rule again i have changed the sender service to my service than in moni i can see that the mapping failed but there is no alert trigerred for the same.

But when i don't specify the sender service in alert category it shows the various alerts.

Please let me know what we have done wrong.

Thanks,

Bhargav

[Former Member]

Hi,

Its not a best practice to define one Alert rule for all the interfaces....U can create one Alert category and using that u can define different rules for each interface....

Iam not saying what u have done is worng...but its not a good practice...how ur client is permiting u to do one rule for all the intrefaces....and while creating the Alert category better u deinfe all the container which are helpful to know what is the error is.

SXMS_MSG_GUID

SXMS_RULE_NAME

SXMS_ERROR_CAT

SXMS_ERROR_CODE

SXMS_FROM_PARTY

SXMS_FROM_SERVICE

SXMS_FROM_NAMESPACE

SXMS_FROM_INTERFACE

SXMS_TO_PARTY

SXMS_TO_SERVICE

SXMS_TO_NAMESPACE

SXMS_TO_INTERFACE

these are some containers...

i have some docs how to create the alert category...let me know if u need i will forwad them ....

Regards,

Phani

[Former Member]

Hi Phani,

Thank-you for your answer and your concern,BUT, iam just practicing a scenario i never specified about implementing it in my project.Anyways just to test if my alert is working fine or not i have specified the sender-service,interface etc.., as " * ".Than iam getting various alerts in my inbox but none of them are related to my interface which is in error state(due to mapping problem) in SXMB_MONI.

Thus the alert category i have specified is working but its not generating an alert for the interface im working on.

Thanks,

Bhargav