Return Order

[Former Member]

I have created one MAKE TO ORDER Scenario Completely with following Steps

1.I have created Sales order.

2.After that i have upload the stock against that sales order using transaction code MB1C using movement type "521" and special stock "E"

3. After that i have confirm the Quantity in sales order.

4After i have created the Delivery and billing.

Now i want to create the return order from customer with referance to the same Make To Order.

I have created return order but when i am doing PGR(Post goods Receipt) then system is showing me following message.

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Goods movement: Error log

Item Material Description Delivery qty UoM Batch

000010 TX10005 TX5N1TC 5 M TEST

E M7 146

Special stock E not supported (please check your entry)

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Can anybody provide me any solution.

Edited by: PARMAR JATIN on Mar 6, 2008 10:09 AM

[Former Member]

The SAP standard system does not support customer returns for make-to-order and configure-to-order products. You need to develop a workflow to return the product under a different ( generic ) material number.

[Former Member]

Thanks Filip Van Overbeke.

But i don't know anything about the work flow if u have anything regaurding workflow or any material can you MAIL me please because it is necessary for me to implement this scenerio.

my mail ID is jatin.parmar@ril.com .

thanks in advance

regaurds

jatin parmar