Alert-Rule not firing any alerts

[Former Member]

Hi Xi-Pro's,

currently we're not getting fired any alert by our defined alert-rules.

XI is on Stack 14.

The Alert Framework is working, since if we are generating a test alert with the RSALERTTEST, this Alert gets routed to the Alert-Inbox of the users.

But no chance to produce any alerts out of the message-processing of xi. In the definition of the rules, we have played aroung with multiple variants, no limitation or just a limition to one interface, one namespace.... If we the produce some errors for example a mapping error, by sending some invalid messages through Xi we expect, the Rules are responsible for generating the alerts. But no chance - no alerts are produced. RSALERTDISP show no results, and the Inbox is empty.

We have checked a lot of posts her on sdn, we hve the step-by-step guide on help.sap.com.

Anybody out there who has a hint, where we can check the problem of our Installation. Do we have to check pmi logs for example?

Any hint apreciated.

Frank

[former_member189354]

Hi,

Inorder to work alert framework for messaging we have to enable END-TO-End monitoring. Once it is up then go to RWB->Configuration try to keep the systems/service level of monitoring to high. After this in end-to-end monitoring select further setting set the monotoring level to 5 or 10 minutes this scdhules background job

"SPI_PS_ASSEMBLE_DSP". And also background job "SXMSALERT_PROCESS_DATA_GET". I hope this will useful to you.

Regards,

Mallikarjun.M

[Former Member]

Hi,

thanks to your reply.

We are on SP14, and there is still no more need to have a configured End-to-End Monitoring for the Alert-Framework to work. (Even we have configured E2E Monitoring, and it is working)

If i check the Background Job, both ar scheduled and executed every 5 Minutes.

Here are the Job-Logs:

No new data since last run - processing stopped

Job finished+

So again, i think for the first look on the configuration, everything looks o.k., but maybe it is an issue with the new pmi-free alerting functionality of SP14. Do you have any experience with sp14 and alerting?

Any furtehr hint is much appreciated.

Regards

Frank

[Former Member]

Hi Frank,

You can switch on trace for alerts...refer this weblog

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

Regards

Anand