Sales Return procedure

[Former Member]

Hi,

1. Pl guide us for standard procedure for 'Sales Return' from customer with refereence to billing doc. Pl specify the relevant 'T' codes.

2. Pl also guide us if any task needs to done thru SPRO/Transfer request to PRD.

[Former Member · Accepted solution]

hi,

a) you can do a returns order with ref to the billing doc.

VA01 > RE

b) Create a returns delivery

VL01N > RE > LR

c) Create a credit memo or a returns invoice

VF01 : RE > LR > RE

regards

sadhu kishore

[Former Member]

Hi,

I) T.code for Sales Return VA01

But it has to be created with reference to Invoice. to do this

Menu Bar -

---

> Sales Document--->Create with reference then you are poped up with window select the Billing tab and enter the invoice click on copy button.

For every return order order reason has to be used to track for what reason it has been returned.

II) Cary on delivery process with post good receipt

III) Before you go head with billing need to remove billing block in return order and save it, this set for control since money is going out of company.

III) perform billing i.e, Credit memo.

SPRO need to copy the original order type T.code VOV8 to customed one.

Assign it to sales area where you use.

Return order is ready to use now.

Vth Regards

vK

[former_member184555]

Hi

1. Create Returns order (with reference to the invoice) - Tcode VA01 and Doc type - RE

2. Create returns delivery

3. Post Goods Receipt

4. -A) If the customer prefers Credit note - Create credit note with reference to returns delivery. Billing doc type is RE (Credit for Returns)

B) If the customer asks for replacement of the returned goods -

-Create Subsequent Delivery Free Of Charge. Tcode VA01 and Doc type SDF

- Create Delivery with reference to SDF document

- Post Goods Issue

Thanks,

Ravi

[Former Member]

Hi,

1.Return order is created with reference to Invoice because to ensure the tracebility process.

2.T.code : VA01 , Doc.type: RE, Select create w.r.t Invoice.

3. Ensure the Order rEason is must in Sales Documents.

4. Returns gets generated.

5.Do Return delivery

6.NO billing documents gets generated.

7.Remove the billing block in Return Sales order and save it

Note : It is advisable to have a billing block assigned to Return order.

Reward me if found useful.

Regards

SK